Shipping Options

Method Delivery Time Cost Details
Standard Shipping 3-5 business days 5.99 Free on orders over 50
Express Shipping 2-3 business days 12.99 Order by 2pm for same-day dispatch
Next Day Delivery 1 business day 19.99 Order by 12pm, excludes weekends

Processing Time

All orders are processed within 1-2 business days (Monday through Friday, excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Orders are not processed or shipped on weekends or holidays.

Delivery Issues

If your order appears to be lost or delayed, please contact us at shipping@nimatcosmetics.com with your order number and we'll investigate immediately.

Common delivery issues include:

  • Incorrect shipping address
  • Failed delivery attempts
  • Customs delays (international orders)
  • Severe weather conditions
Please ensure your shipping address is correct. We cannot be held responsible for packages shipped to incorrect addresses provided by the customer.

For information about how we ship products, please see our Shipping Policy.

Returns & Exchanges

If you need to return an item, please review our Return Policy. For exchanges, please contact our customer service team before returning your item.

Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong item shipped, defective item, etc.).

Frequently Asked Questions

Once your order has shipped, you'll receive a tracking number via email. You can use this number on our Order Tracking page or on the carrier's website.

Yes, we ship to PO boxes via standard mail services. However, express shipping options are not available for PO box addresses.

The carrier will typically leave a notice with instructions for pickup or rescheduling. For valuable items, a signature may be required upon delivery.

Last updated: January 1, 2023. This shipping policy is subject to change without notice.